At Pure Skin, we want your order to reach you safely and on time. Here’s what you can expect.
Processing Time
Orders are typically processed and dispatched within 24-48 hours of order confirmation (or payment confirmation for bank transfer/Easypaisa orders).
Delivery Time
Once dispatched, delivery across Pakistan typically takes 2-5 business days, depending on your location. Remote areas may take slightly longer.
Shipping Charges
We currently offer flat-rate shipping across Pakistan. Shipping charges (if any) will be clearly shown at checkout before you place your order.
Order Tracking
Once your order is shipped, we will share tracking details (if available from our courier partner) via WhatsApp so you can follow your delivery.
Delivery Issues
If your order is delayed, missing, or arrives damaged, please contact us on WhatsApp with your order number, and we’ll work with you to resolve it quickly.
Cash on Delivery
For Cash on Delivery orders, a 4% COD handling charge applies, shown clearly in your cart before checkout.
Questions?
Reach out to us anytime on WhatsApp — we’re happy to help.